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Distance Learning

Your Path to Success

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Troubleshooting Tips
Blackboard Technological help:
Web: http://support.ctdlc.org
Email: support@ctdlc.org
Voice: 860-832-3887 or 1-866-462-8352

Hours of Operation
Mon-Thurs: 8am-10pm
Fri: 8am-8pm
Sat: 8am-5pm
Sun: 10am-8pm

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Middlesex Community College (Middletown, Connecticut) offers a variety of online distance learning classes supported by Blackboard Vista. These online classes run throughout a regular semester during spring, summer, and fall. You can take an online class 24/7-- anywhere, anytime without coming to our campuses. Many on-ground classes at MxCC also use Blackboard as a supplemental tool to enhance student learning.

Fall online classes begin on August 25, click What to Do for how to get started.

Registration of fall online classes has been closed. Visit us in October for Spring 2009 onilne class registration.

Log On to Online or Blackboard Enhanced Classes

1. Open a web browser.

2. Go to my.commnet.edu.

3. Enter your NetID and password, click Login.

View Video Instruction

NetID : BannerID@student.commnet.edu
Example: 00707059@student.commnet.edu

Password: The same password to log on to a campus computer at any of 12 Connecticut community colleges.

If you have never logged on to a campus computer, the initial password is a combination of your first 3 letters of birth month (capitalize the first letter), & (shift+7), and last four digit of your social security number.

For example, if you are born in April and the last four digits of your social security number are 4575, then your initial password is Apr&4575 (case sensitive).

After you logon with the initial password, you will be prompted to change to a new password.  The new password MUST have 8 or more characters and satisfy 3 of the 4 rules as follows:

  • Upper case
  • Lower case
  • Numbers
  • Special character

One example of a new password is Flower07 (case sensitive). Remember; do not use your name or birthday in the new password.

Click here for more information about NetID and password.
Trouble logging on? Click here for additional help information.
You have logged on to myCommNet but could not get to a Blackboard course, click here for help information under Problem 1.
Disable pop-up blockers to ensure myCommNet function correctly.
Once you are in myCommNet, click Blackboard Vista icon at upper right. Click a semester link (such as Fall 2008). Click your course name. To go to another course, click My Blackboard (upper right) and click the course name.

*Note1: Blackboard Vista server is off line from 6:00am to 10:00am every Thursday for weekly maintenance. Click here for Blackboard Vista Alert.

*Note2: MyCommNet and Blackboard Vista server are off line from Friday, July 17 through 12 noon of Monday, July 20th in 2009. Click here for Blackboard Vista Alert.

4. Reset Password
(1). Reset password on your own at https://www.commnet.edu/netid/password.aspx

(2) Stop by the following offices (Mon-Fri, 8:30am-4:30pm) to make your request with your Photo ID.

  • Distance Learning, Chapman 633/632, (860)-343-5756
  • IT Service, Wheaton 304, (860) 343 – 5711
  • Record’s Office, Founders 153, (860) – 343 - 5724
  • Meriden Center, Staff Desk (4th floor)
(3) For online students who are unable to come to campus during our office hours, a. FAX your request with a photo ID to (860) 344 – 7488. Write down and provide with the following in your FAX: Attention to: Distance Learning, your name, Banner ID, phone#, birth date, last four digit of your social security number, requesting to have your NetID password reset, signature, and Photo ID (Student ID or Driver’s License). After you FAX the request, notify Distance Learning staff at mxccdistance@mxcc.commnet.edu. Your request will be processed during Distance Learning office hours. b. Your may also use this Password Reset Form and FAX your request to the Record's Office at 860-344-3055.

5. Change Password
Logon to my.commnet.edu, click Change Password (top-middle).

Need Help with Online Learning or Blackboard Vista?

1. Stop by the Distance Learning offices in Chapman 632/633, Middletown Campus
2. Call 860-343-5756
3. Email to mxccdistance@mxcc.commnet.edu.

Office Hours

Mon-Fri, 8:30 am - 4:30 pm

Distance Learning Support Staff

Yi Guan-Raczkowski, Director of Distance Learning

Brenda Santiago, Distance Learning Assistant

Krupesh Mehta, Distance Learning Assistant

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